“url” కంటెంట్=”https://static.toiimg.com/thumb/116672984/train.jpg?width=1200&height=900″>”width” కంటెంట్=”1200″>”height” కంటెంట్=”900″>”IRCTC outage: Millions stranded as Indian Railways’ e-ticketing platform goes offline” శీర్షిక=”IRCTC outage: Millions stranded as Indian Railways’ e-ticketing platform goes offline” src=”https://static.toiimg.com/thumb/116672984/train.jpg?width=636&height=358&resize=4″ onerror=”this.src=’https://static.toiimg.com/photo/36381469.cms'”>”116672984″>

ఇండియన్ రైల్వేస్ ఆన్‌లైన్ టికెటింగ్ ప్లాట్‌ఫారమ్, ఇండియన్ రైల్వే క్యాటరింగ్ అండ్ టూరిజం కార్పొరేషన్ (IRCTC), డిసెంబర్ 26, గురువారం క్షణకాలం ఆఫ్‌లైన్‌లో ఉంది. నిర్వహణ కారణంగా, IRCTC మొబైల్ యాప్ మరియు వెబ్‌సైట్ రెండూ ఆఫ్‌లైన్‌లో ఉన్నాయి. “Due to maintenance activity, e-ticketing service will not be available at present. Please try later, read the notice on the IRCTC website.

Passengers across the country have experienced severe inconvenience as a result of this unplanned outage. It’s worth noting that millions of passengers book their train tickets every day, thanks to the essential IRCTC service. The disruption has caused difficulty, especially for travellers intending to book Tatkal tickets. Reservations for Tatkal AC classes normally open at 10:00 AM, while those for sleeper classes start at 11:00 AM. However, the platform is currently unavailable to countless customers due to maintenance, which is frustrating people all around the country.

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Passengers needing to cancel tickets or file a TDR (Ticket Deposit Receipt) are advised to contact customer care at 14646, 08044647999, or 08035734999. Alternatively, they can email their queries to etickets@irctc.co.in.

As India’s largest public transporter, Indian Railways carries millions of passengers daily. The IRCTC platform’s downtime has disrupted travel plans, leaving travellers stranded without the ability to book tickets. This disruption also highlights the critical dependence on digital platforms for efficient public transportation services.

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IRCTC యొక్క స్టాక్ పనితీరు తగ్గుదలతో అంతరాయం ఏర్పడిందని నివేదికలు జోడించాయి. అదే రోజు ఉదయం ట్రేడింగ్ వేళల్లో, IRCTC షేర్లు 1% క్షీణతను నమోదు చేశాయి. గత వారంలో, స్టాక్ సుమారు 4% పడిపోయింది మరియు 2024 సంవత్సరానికి, ఇది 10% నష్టాన్ని నమోదు చేసింది, ఇది పెట్టుబడిదారులలో విస్తృత ఆందోళనలను ప్రతిబింబిస్తుంది.

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While unforeseen disruptions can cause broad inconvenience to users and possibly affect their confidence in the system, maintenance is necessary to ensure the seamless operation of digital platforms. In order to restore normalcy and prevent such difficulties in the future, Indian Railways and IRCTC would need to take swift action to resolve such concerns.

Passengers are urged to stay updated through official channels and plan their travel accordingly once services resume. In the meantime, alternative arrangements and customer support services are available to address immediate concerns.